Solutions / AI chat agent
A chat agent that knows your business and knows when to get a human.
Trained on your own content — policies, products, prices, FAQs — and connected to your CRM or helpdesk, so it can look things up and log every conversation where your team already works.
- Typical build
- 2–3 weeks
- Good for
- E-commerce support, Clinics and service businesses, Real estate enquiries
- Works with
- WhatsApp, HubSpot, Zendesk, Gorgias, Shopify, WooCommerce, Intercom
- Languages
- English, Arabic and more
How it works
Four steps to live.
- 1
Learn
We gather your real conversations and documents and write down what the agent may and may not say.
- 2
Connect
We plug it into your website, WhatsApp, CRM and helpdesk, with a clear route to a human.
- 3
Test
It has to pass a test set built from your own past questions before it talks to a customer.
- 4
Run
We watch the conversations, fix what's off, and send you a monthly report.
Included
- Website widget and WhatsApp channel
- Trained on your documents and past conversations
- Human handover with full context
- CRM or helpdesk logging
- Test set and launch review of the first conversations
- Monitoring and monthly improvements
Questions
What happens when it doesn't know the answer?
It says so, collects the details, and hands the conversation to your team with the full history. We'd rather it ask than guess.
Will it sound like a robot?
We write its voice from your best human replies. Before launch you read real sample conversations and approve the tone.
Can it do Arabic as well as English?
Yes. We build bilingual agents for the Gulf, reviewed by a native speaker before launch.
Let’s find your first agent.
Pick a time. Get an honest answer on what to automate first.